Senior Loan Utility Officer

Posting Date:  08/03/2022
Location:  San Jose, CA
Department:  Loan Support Services



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary Responsibilities:

Provide training to employees as deemed appropriate. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Provide professional, timely and accurate responses and assistance to external/internal client requests and needs. Other duties may be assigned.

Documentation – Prepares new and renewal loan documentation of all types of loans, including construction (except SBA) on the current Loan Documentation system within the established service standard objectives and in compliance with the loan approval, credit lending and operational policies and applicable Federal regulations and State laws.  Accurately and efficiently prepares early Regulation Z and RESPA disclosures, if required.

Reviews and approves prepared loan documentation including construction and collateral items for accuracy, completeness, consistency with loan approval and compliance with written credit, lending policies, Federal and State laws without assistance.  Ensures collateral position is perfected prior to funding.  Accurately reviews early Regulation Z and RESPA disclosures, if required. Perform the post-closing review of all types of loan documentation packages.  Ensures the documentation has been executed within procedures and the collateral is perfected accurately. Review of loans must be within established service standard objectives and in compliance with the loan approval, credit lending and operational policies and applicable Federal Regulations and State Laws.

Order flood certifications and preliminary title reports.  Opens escrows and processes payoff demand requests from other lenders within applicable Federal and State Laws. Review preliminary title reports, interface with escrow officers to resolve title related issues to ensure the Bank’s lien position will be perfected.  Review UCC searches and resolve any issues that would prevent the Bank’s lien position from being perfected. Update Access Tracking System with information to be used for measurement of our service standards.

Operations – Board new, renewal, modifications, participations and extension into the ITI system. Process all payments and advances onto the ITI system. Process wires, participations loan entries, non-accrual, charge off, recovery entries, and specialized lending transactions. Assist in monitoring In-Process/Holdover Accounts on a timely and daily basis. Review posted transactions against participation reports.  Process transaction to sold note as required.

Quality ControlPerform accurate and timely callback of monetary and block related entries on a daily basis. Performs the daily balancing of various general ledger accounts to include any research and identification of differences or outstanding items. Responsible for accurate posting and daily balancing of the LCCP to the general ledger.

Collateral – Process the paid loans ensuring the timely and accurate relates o the Bank’s loan collateral within the established credit lending and operations policies, Federal Regulations and State Laws. Monitor the UCC continuation activity ensuring UCC continuations are prepared timely and accurately so the bank does not lose its collateral position and is properly perfected/recorded.  Process all pertinent date accurately into the tracking system.  Orders UCC and CIR searches to ensure the timeliness and accuracy of the orders. Ensures the insurance (including flood, hazard and construction related) on all loans is accurate and is being monitored on a weekly basis to prevent any lapse or missing insurance coverage within the appropriate credit lending and operations policies.  Monitor upcoming insurance expirations and follow up on insurance cancellation or under-insured notices to ensure the bank’s collateral is properly protected.  Monitors the issuance, clearance and/or waiver of insurance exceptions.

Loan Balancing/Callbacks – Balance various loan and general ledger accounts; be responsible for the accuracy of the posted monetary entries and new/renewals loans; compiling data using various software programs, and preparing various daily, monthly and quarterly reports.

Compliance Responsibilities:

Responsible for ensuring compliance with all aspects of job related laws and regulations.  Responsible for keeping compliance knowledge current by attending compliance related training seminars and/or staff meetings (or reviewing minutes when not in attendance for actual meetings) and by reading pertinent compliance related materials.  Job related laws and regulations include, but are not limited to, the following:  Truth in Lending (Regulation Z); Equal Credit opportunity (Regulation B); Fair Housing Act; Flood Disaster Protection Act; Adjustable Rate Mortgage Regulations; Emergency Preparedness; Financial Privacy Laws; Home Mortgage Disclosure Act; Fair Credit Reporting; Fair Debt Collection Practices Act; Loans Secured by Margin Stock (Regulation U); Credit Practices Rule (Regulation AA); Community Reinvestment Act; Real Estate Appraisal Regulations; and Real Estate Settlement Procedures Act (Regulation X), Regulation O, and Tax Reporting Regulations.


Responsible for performing all of the operational job functions in the Loan Support Services Department. Order preliminary reports and flood determinations for all real estate deals. Perform a comprehensive review of pre-closing and executed standard consumer, commercial and real estate loan documentation packages.  Must be able to perform all tasks within the Operations area with emphasis on boarding loans, processing payments and advances on the ITI system.  Perform all collateral functions. Effectively interact with various lending personnel and upper management.

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance.

Current Opportunities