Corporate Receptionist

Posting Date: 06/22/2022
Location: San Jose, CA
Department: Branch Operations

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary Responsibilities:

Retrieves messages from voice mail and forwards to appropriate personnel. Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information.

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Updates appointment calendars. Receives, sorts, and routes mail, and maintains and routes publications. Retrieves and routes incoming faxes. Takes payments for services and products. Coordinates special courier pick up or deliveries as requested.

Process all courier bag deposits in an accurate manner
Ensures that all Win Fax items are distributed and the appropriate personnel notified in a timely manner. Other duties may be assigned.

Summary:

Provide exceptional customer service to all clients in person and on the phone. Maintains knowledge of all employees departmental assignment and basic knowledge of their job functions in order to properly and efficiently direct client calls. Monitors and distributes Win Fax activity. Responsible for maintaining calendar for Conference Center and conference rooms. Support Banking Services with the following functions: sorting mail, processing deposits and other duties assigned.

Benefits include competitive salary, bonus plan, medical, dental, group life & long term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance.

Current Opportunities